Privacy Policy

Signature Music (“Signature Music,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit thesignaturemusic.com (the “Site”) or submit an inquiry through our forms.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide to Us
When you submit an inquiry, booking request, or contact form on our Site, we may collect:

• Name (first and last)
• Email address
• Phone number
• Event date and time
• Event location/city and venue type
• Event type (wedding, gala, corporate event, etc.)
• Details about your event vision, guest count, musical preferences, and any messages you send us

Information Collected Automatically
When you visit our Site, we may automatically collect certain technical information, including:

• IP address
• Browser type and device information
• Pages visited and time spent on the Site
• Referring website
• Cookies and similar tracking technologies (see Section 5 below)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and discuss your event
• Prepare proposals, quotes, and planning materials
• Communicate with you throughout the booking and planning process
• Improve our Site, services, and client experience
• Send updates, confirmations, or event-related communications
• Comply with legal obligations
• Understand how visitors use our Site so we can improve it

We do not sell your personal information.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

• Service Providers: With third-party vendors who help us operate our business (e.g., website hosting, email/CRM platforms, form processing, scheduling tools), solely to perform services on our behalf.
• Event Planners/Coordinators: If you indicate you’re working with a planner or coordinator, we may coordinate directly with them regarding your event.
• Legal Requirements: If required by law, subpoena, or legal process, or to protect the rights, property, or safety of Signature Music, our clients, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of business assets.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our Site may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. You can control cookies through your browser settings; disabling cookies may affect certain Site features.

6. Third-Party Links

Our Site may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of certain communications
• (For California residents) Rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion

To exercise any of these rights, contact us using the information in Section 10 below.

8. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us so we can promptly remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Signature Music
Email: info@thesignaturemusic.com
Phone: (818) 481-3532